This privacy policy explains how Skyshiptravel, A registered company, collects, uses, and protects your personal information when you visit our website “www.skyshiptravel.com” or use our services. Please read this policy carefully before using our website or services. By using our website or services. You agree to our privacy practices and consent to the collection and use of your personal information as described in this policy. If you do not agree with this policy, please do not use our website or services.
What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register an account, make a booking, subscribe to our newsletter, participate in our surveys, contests, or promotions, contact us, or otherwise interact with our website or services. The personal information we collect may include your name, email address, phone number, postal address, date of birth, gender, nationality, passport number, payment details, travel preferences, and any other information you choose to provide.
We also collect non-personal information that is automatically generated when you access or use our website or services. This information may include your IP address, browser type, device type, operating system, language, location, referring and exit pages, time and date of access, duration of visit, pages viewed, and other statistical data. We use cookies and other tracking technologies to collect this information. Cookies are small files that are stored on your device when you visit our website. They help us to improve our website functionality, performance, and user experience. You can manage your cookie preferences in your browser settings, but please note that some features of our website may not work properly if you disable cookies.
We may also collect information from third-party sources, such as social media platforms, travel providers, or other partners. For example, if you log in to our website using your Facebook account, we may collect your Facebook profile information, such as your name, email address, and profile picture. We may also receive information from travel providers, such as airlines, and hotels, when you make a booking through our website or services. We may also obtain information from other partners, such as marketing agencies, analytics providers, or payment processors, to help us deliver our services and improve our website.
How Do We Use Your Information?
We use your personal information for various purposes, such as:
- To provide you with our website and services, and to fulfill your requests, such as processing your bookings, issuing your tickets, confirming your reservations, sending you confirmations and invoices, and providing you with customer support.
- To communicate with you about our website and services, and to send you newsletters, offers, promotions, surveys, and other information that may be of interest to you, based on your preferences and consent.
- To personalize and improve your user experience, and to tailor our website and services to your needs, interests, and preferences.
- To analyze and improve our website and services, and to measure and monitor their performance, effectiveness, and security.
- To protect and secure our website and services, and to prevent and detect fraud, abuse, illegal activities, or violations of our terms and conditions or policies.
- To comply with our legal obligations, such as tax, accounting, or reporting requirements, or to respond to requests from authorities or courts.
How Do We Share Your Information?
We may share your personal information with third parties in the following circumstances:
- With travel providers, such as airlines, hotels, when you make a booking through our website or services. These providers may use your information to provide you with the travel services you requested, and to communicate with you about your booking, reservation, or travel experience. They may also have their own privacy policies that govern how they use your information, and we encourage you to review them before making a booking.
- With other partners, such as marketing agencies, analytics providers, or payment processors, who help us deliver our website and services, and improve our marketing, advertising, and payment activities. These partners may have access to your information only to the extent necessary to perform their functions, and they are contractually obligated to protect your information and use it only in accordance with our instructions and policies.
- With other users, such as your friends or family members, if you choose to share your travel plans, bookings, or reviews with them through our website or services, or through social media platforms. You can manage your sharing preferences in your account settings, but please note that once you share your information with others, we have no control over how they use it, and we are not responsible for their privacy practices.
- With your consent, or at your direction, if you authorize us to share your information with any other third party for any other purpose.
- As required by law, or to protect our rights and interests, or those of our users, partners, or the public. For example, we may disclose your information to comply with a legal obligation, such as a subpoena, court order, or tax authority request, or to protect our website and services from fraud, abuse, illegal activities, or violations of our terms and conditions or policies.
How do we protect your information?
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, access controls, and other security technologies and practices to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any questions about our security practices, please contact us.
How Long Do We Keep Your Information?
We retain your personal information for as long as necessary to provide you with our website and services, and to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on the type and purpose of the information, and the legal or contractual obligations that apply to it. When we no longer need your information. We will delete it or anonymize it in accordance with our data retention policy.
What Are Your Rights and Choices?
Depending on your location and the applicable laws. You may have certain rights and choices regarding your personal information, such as:
- The right to access, update, correct, or delete your information. You can access and update some of your information in your account settings, or you can contact us to request a copy, correction, or deletion of your information.
- The right to object to or restrict the processing of your information. You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the email, or by contacting us. You can also contact us to object to or restrict the processing of your information for any other purpose, based on your specific situation and the applicable laws.
- The right to withdraw your consent. If you have given us your consent to use your information for any purpose, you can withdraw it at any time by contacting us. However, this will not affect the lawfulness of the processing that occurred before your withdrawal, or the processing that is based on other legal grounds.
- The right to data portability. You can request a copy of your information in a structured, commonly used, and machine-readable format, and you can transfer it to another service provider. Where technically feasible and legally applicable.
- The right to lodge a complaint. You can lodge a complaint with the relevant data protection authority if you believe that we have violated your rights or the applicable laws.
To exercise any of your rights, or to learn more about them, please contact us. We will respond to your request within a reasonable time frame, and in accordance with the applicable laws. We may ask you to verify your identity before processing your request, to ensure the security of your information.
How Do We Handle Children’s Information?
Our website and services are not intended for children under the age of 18. And we do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18. We will delete it as soon as possible. If you are a parent or guardian of a child under 18, and you believe that your child has provided us with personal information. please contact us.
How Do We Update This Policy?
We may update this policy from time to time to reflect changes in our privacy practices, our website and services, or the applicable laws. We will notify you of any material changes by posting the updated policy on our website, and by sending you an email or other notification. If required by law. We encourage you to review this policy periodically to stay informed about how we use and protect your information. Your continued use of our website or services after the updated policy becomes effective constitutes your acceptance of the updated policy.